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What is the purpose of a front desk audit?

Practice Questions

Q1
What is the purpose of a front desk audit?
  1. To check the cleanliness of guest rooms
  2. To verify financial transactions and room occupancy
  3. To train new front office staff
  4. To manage guest complaints

Questions & Step-by-Step Solutions

What is the purpose of a front desk audit?
  • Step 1: Understand that a front desk audit is a review process.
  • Step 2: Know that it checks financial transactions, like payments and charges.
  • Step 3: Learn that it ensures room occupancy records are correct.
  • Step 4: Realize that this helps the hotel keep track of money and guests.
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